1 Business, Brand & Website Identity

Healthyze® is the consumer-facing brand; dailyjointchew.com is its online store; and Hainan Yunzhen Network Technology Co., Ltd. is the company identified as operating the Site.

Qiu Baodi is the designated Brand Representative for brand-related matters, not the seller in a personal capacity and not necessarily the Company's registered legal representative.

For questions about the Site or your order, contact service@dailyjointchew.com or +86 13798548124 .

2 Scope of These Terms & Policy Priority

These Terms apply to Site access, accounts, forms, reviews, customer-service interactions and other website features.

Purchases are also subject to the Terms of Purchase , applicable Shipping Policy and Return & Refund Policy .

For a purchase-related conflict, the transaction-specific terms control to the extent lawful. Applicable mandatory consumer protections always prevail.

3 Eligibility

You may browse without an account. To purchase, you must be at least 18 years old or the higher legal age for a binding contract in your jurisdiction.

You agree to use the Site lawfully and to provide accurate information when placing an order or creating an account.

4 Permitted Use

The Site is provided for lawful personal, informational and shopping purposes. You may view its content for your own non-commercial use.

Accessing the Site does not transfer ownership of its content or grant a license for commercial reuse.

5 Prohibited Use

You must not use the Site to:

• Break applicable law, commit fraud, impersonate another person, or infringe privacy or intellectual-property rights.
• Upload malware, attack systems, bypass security controls, or access accounts or payment data without authorization.
• Interfere with site availability, harvest personal information, or conduct unauthorized automated scraping or data mining.
• Send spam or assist another person in any prohibited activity.

We may take proportionate steps to protect customers and the Site against unlawful activity, fraud or security threats.

6 Customer Accounts

If you create an account, keep your information accurate and your credentials secure. Notify us promptly if you suspect unauthorized access.

We may reasonably restrict an account for suspected fraud, abuse or security risks, without extinguishing rights tied to valid orders, refunds or other consumer transactions.

7 Accuracy of Site & Product Information

We aim to present accurate prices, stock status, descriptions, product images and directions, but inadvertent errors can occur.

We may correct errors; material purchase-related errors will be handled under applicable transaction terms and consumer law.

Healthyze® currently presents dog nutritional soft chews and pet-care accessories, including feeding, hydration, grooming, dental-care and walking products.

Product color, packaging and minor design details may vary. Confirm the product's actual label, ingredients, intended species, size, materials, accessories, directions and warnings before use.

Where an image is illustrative, the listing should identify it as such.

8 Pet Health, Nutrition & Product Safety

Content about pet nutrition, relaxation, digestion, coat care, joints or other wellness topics is general information, not veterinary diagnosis, treatment or individualized advice.

No soft chew or accessory should be understood as a substitute for veterinary care.

Choose products for the species and life stage stated on the label. Follow feeding instructions and any precautions; introduce new products appropriately.

Ask a veterinarian before giving a soft chew to a pet that is pregnant, nursing, ill, taking medication or has dietary sensitivities. Seek veterinary attention for persistent or serious symptoms.

Use accessories only as directed. Select appropriate harness and bowl sizes; supervise grooming and oral care; clean water-contact items regularly; and follow electrical safety instructions for powered fountains.

No product is guaranteed to prevent injury, illness, choking or other adverse events.

9 Intellectual Property

Unless otherwise stated, trademarks, logos, product names, packaging, photos, illustrations, text, layout and other Site materials belong to, are licensed to or are lawfully used by the Company and its licensors.

Healthyze® branding may be protected by intellectual-property laws.

You may not commercially copy, distribute, modify or exploit protected materials without authorization, except as permitted by law.

10 User Content, Reviews & Feedback

If reviews, photos, comments or feedback can be submitted, you are responsible for what you submit and must respect others' rights and privacy.

Do not upload unlawful, infringing, threatening, confidential or knowingly deceptive content.

You keep ownership of your content. To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to host, display, reproduce and format content you voluntarily publish on the Site for operating the Site and presenting that content.

Any separate promotional use requiring consent or disclosure will be handled accordingly. Private support messages are not permission to publish testimonials.

We do not prohibit or penalize honest reviews, including negative reviews, or claim ownership of their copyright.

We may moderate content for lawful reasons, such as spam, threats, privacy violations or clearly deceptive material, but not solely because an opinion is unfavorable.

11 Third-Party Services & Links

The Site may use third parties for ecommerce hosting, payments, order processing, delivery, analytics, customer support or subscriptions, and may link to other websites.

Third parties can have their own terms and privacy notices.

Their involvement does not change the operating company identified in Section 1 or eliminate your rights against the responsible seller under applicable law.

12 Privacy & Cookies

Our handling of personal information is described in the Privacy Policy .

Cookies and similar technologies may be used for essential functionality, preferences, analytics, fraud prevention and, where permitted, marketing, subject to applicable law and available consent choices.

13 Electronic & Marketing Communications

We may send communications necessary for your orders, payments, shipping, accounts, returns or support inquiries.

Marketing emails or messages are sent subject to applicable consent and opt-out requirements. You may unsubscribe using the provided method; doing so will not stop necessary service or transaction messages.

14 Website Availability & Security

We seek to keep the Site available and reasonably secure, but maintenance, network failures, third-party interruptions or security incidents can affect access.

No internet service can guarantee uninterrupted operation or absolute security. Please contact us if you identify a potential security issue.

15 Purchases, Shipping, Returns & Subscriptions

Prices, taxes, shipping fees, delivery estimates, availability, promotions, returns and any subscription renewal or cancellation details are governed by the disclosures presented at purchase and the applicable policies.

A subscription applies only when expressly selected and offered; these Terms do not create a recurring purchase by themselves.

Check the current product page, checkout and published policies before purchasing.

We do not promise any shipping threshold, delivery time, discount or refund period unless it is expressly offered in the applicable transaction.

16 Website Disclaimers

To the extent permitted by applicable law, general Site information and functionality are provided on an "as available" basis.

This does not disclaim the accuracy obligations, statutory guarantees, product-conformity rights or remedies for defective or misdescribed goods that applicable consumer law makes non-excludable.

17 Limitation of Liability

Nothing in these Terms excludes or limits liability where prohibited by law, including liability for fraud, certain personal injury claims, mandatory product liability or other protected consumer claims.

To the extent lawfully permitted, we are not responsible for indirect or unforeseeable losses that do not arise naturally from our breach or unlawful conduct.

Your mandatory consumer rights and remedies remain unaffected.

18 Responsibility for Unlawful Misuse

Where permitted by applicable law, a user may be responsible for losses reasonably caused by intentional fraud, unlawful Site use, malicious interference or material breach of these Terms.

This does not make a consumer responsible for the Company's own negligence, unlawful actions or violation of mandatory consumer protections.

19 Suspension or Termination of Access

We may reasonably restrict access where necessary for fraud prevention, unlawful conduct, serious security risks, repeated material misuse or a legal obligation.

Access restrictions do not cancel existing rights related to a valid purchase, return, refund or subscription cancellation.

20 International Access

The Site may be accessible internationally, but product availability, shipping options, customs, taxes, labeling and regulations differ by destination.

We do not represent that every product is available or lawful in every location. Mandatory protections applicable to consumers in their jurisdictions remain in effect.

21 Governing Law & Mandatory Consumer Rights

These Terms are governed by the laws of the People's Republic of China applicable to Hainan Yunzhen Network Technology Co., Ltd., except to the extent mandatory laws of another jurisdiction apply.

This choice of law does not deprive a consumer of protections that cannot legally be waived in their country or region of residence.

22 Questions, Complaints & Disputes

Please contact our support team first if you have a concern about this Site, an order or a Healthyze® product so we can attempt an informal resolution.

If unresolved, either party may use any court, regulator, consumer-protection body or other forum having lawful jurisdiction.

These Terms do not impose mandatory arbitration or a class-action waiver.

23 Changes to These Terms

We may revise these Terms when the Site, our operations or applicable requirements change.

The current text and its "Last Updated" date will appear here.

Changes generally apply prospectively and will not retroactively remove rights from accepted transactions except where law permits or requires it.

24 General Terms

Severability

If a provision is invalid or unenforceable, it will be limited to the extent necessary and the remainder will continue where lawful.

No Waiver

Failure to enforce a provision immediately is not automatically a waiver of the right to enforce it later.

Entire Website-Use Agreement

These Terms and expressly incorporated policies govern use of the Site. Separate transaction terms and disclosures apply to purchases.

Language

English is the intended primary version of these Terms unless applicable law requires otherwise. Translations may be provided for convenience.

25 Contact & Legal Information

For questions about these Terms, products or your order, contact us:

See also our About Us and Contact Us pages.