Last Updated: September 18, 2026

Welcome to dailyjointchew.com, the Healthyze® online store operated by Hainan Yunzhen Network Technology Co., Ltd.

These Terms of Service ("Terms") govern use of our website, content, accounts, communications, tools and other services (collectively, the "Service").

By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

Please also review our Privacy Policy , Terms of Purchase , Shipping Policy and Return & Refund Policy .

Nothing in these Terms removes a consumer right that cannot lawfully be waived.

Healthyze® is the consumer-facing brand, and dailyjointchew.com is the Site operated by Hainan Yunzhen Network Technology Co., Ltd. ("Company," "we," "us," or "our").

Qiu Baodi is the designated Brand Representative for brand-related matters. This role does not identify Qiu Baodi as the Company's registered legal representative or as the seller in a personal capacity.

These Terms govern access to and use of the Site, its content, customer accounts, communications, tools and other online services.

Purchases are additionally subject to our Terms of Purchase and the applicable Shipping and Return & Refund Policies.

If these Terms conflict with transaction-specific purchase terms, those purchase terms govern that transaction to the extent permitted by law. Mandatory consumer protections are never overridden.

You must be at least 18 years old, or the higher legal age of majority in your jurisdiction, to make purchases through the Site.

You may browse the Site without creating an account where browsing is made available.

You agree to use the Service lawfully and must have the legal capacity required for the transactions you enter into.

You may use dailyjointchew.com for lawful personal, informational and consumer purposes.

You agree not to:

• Use the Service for fraud, unlawful conduct or deception.
• Impersonate another person or provide false payment information.
• Introduce malware or interfere with website functionality.
• Access accounts, systems or data without authorization.
• Use unauthorized automated scraping, harvesting or data mining.
• Infringe privacy, intellectual property or other legal rights.
• Commercially exploit protected Site content without authorization.
• Assist another person in prohibited activity.

We may reasonably restrict access to protect customers, the Site and other parties against fraud, abuse or security threats.

If customer accounts are available, you are responsible for providing accurate information, keeping your credentials confidential and protecting access to your account.

Please notify us promptly if you suspect unauthorized access or account compromise.

We may restrict accounts reasonably believed to be involved in fraud, unlawful conduct or serious violations of these Terms.

Such restrictions do not remove consumer rights associated with legitimate orders.

We make reasonable efforts to keep Site information accurate and current, but typographical, technical, pricing or inventory errors can occur.

We may correct errors and update the Site. Material purchase-related errors will be handled under applicable transaction terms and consumer law.

If information about a product you receive materially differs from the listing, please contact our team .

Healthyze® offers dog nutritional soft chews and everyday pet-care essentials, including products for feeding, hydration, grooming, dental care and walking.

Products differ in their intended species, size, materials, ingredients, components and directions.

For soft chews, review the actual ingredient list, feeding directions and warnings on the product received.

For accessories, review dimensions, fit, materials, components, electrical specifications where applicable, setup instructions and safety warnings.

Product colors, packaging and non-material design details may vary over time. Illustrative images do not replace confirmed specifications.

Do not assume that a dog product is suitable for cats or that one product is appropriate for every breed, size or life stage.

Information about pet nutrition, digestion, skin and coat, joints, relaxation and other wellness topics is provided for general educational purposes.

It is not veterinary diagnosis, a prescription, treatment or personalized professional advice. No particular health outcome is guaranteed.

Consult a veterinarian about your pet's health conditions, medications, allergies, pregnancy, nursing status or dietary needs before introducing a nutritional product.

Follow the instructions for the specific product. Do not exceed the stated feeding directions.

Seek prompt veterinary attention if your pet develops serious or persistent symptoms.

Use accessories appropriately: select a properly fitted harness, supervise grooming and dental care, clean food and water-contact items, and follow electrical safety instructions for powered fountains.

Never use an item that appears damaged or unsafe.

Healthyze® dog soft chews are animal nutritional products. Their legal classification, ingredients, labeling and permitted claims depend on the relevant destination market and the intended use.

Products should not be presented as approved veterinary medicines or guaranteed to diagnose, treat, cure or prevent disease without an appropriate legal basis.

Research involving an ingredient does not establish that a finished Healthyze® product has been clinically tested or will produce a particular result.

Refer to the actual product label and consult your veterinarian for individualized guidance.

Purchases through dailyjointchew.com are governed primarily by the applicable Terms of Purchase and disclosures displayed at checkout.

Before placing an order, review the product, size or variant, quantity, price, discounts, taxes, shipping charges, payment method and any recurring billing terms.

Submitting an order authorizes payment of the amount disclosed at checkout.

An order confirmation acknowledges receipt. Final acceptance and fulfillment are subject to the applicable purchase terms and consumer law.

Product prices, inventory and promotional offers may change over time.

Changes generally apply prospectively and will not retroactively alter the agreed price of an accepted order, except where correcting an obvious error is permitted by applicable law.

The amount disclosed and accepted at checkout generally governs the individual transaction.

Subscription or recurring-purchase plans apply only where they are expressly offered and affirmatively selected.

Before enrollment, the applicable offer should disclose the recurring price, billing frequency, shipment frequency, renewal terms, discounts and cancellation process.

Customers may cancel future renewals through the disclosed cancellation method or by contacting service@dailyjointchew.com , subject to the applicable terms and law.

A one-time purchase does not create a subscription.

Shipping arrangements are described in our Shipping Policy .

Our previously published general estimates are 1–3 business days for processing after payment confirmation and 10–20 business days of transit after dispatch.

These are estimates, not guaranteed arrival dates. Any shipping commitment and charges disclosed at checkout for your order take precedence.

Orders may ship from different fulfillment locations or arrive in separate parcels. Tracking is generally provided after dispatch when available.

Mandatory shipment-delay, cancellation and refund rights remain unaffected.

Where offered for your destination and shipping method, our previously published promotion provides free standard shipping on qualifying orders of US$38 or more.

Eligibility, exclusions, currency and final shipping charges are disclosed at checkout.

No free-shipping threshold applies universally unless it is expressly offered for the transaction.

Our published Return & Refund Policy describes a voluntary 30-Day Money-Back Guarantee for eligible purchases made directly through the Site.

Review that policy for the request window, eligible product conditions, return shipping costs and refund procedures.

Contact customer support to obtain the appropriate return destination. Our registered business address is not necessarily a return warehouse.

This voluntary guarantee does not restrict statutory rights for faulty, damaged or misdescribed goods.

Payments may be processed by authorized third-party payment providers.

These providers may process payment information according to their own terms and privacy practices.

We do not require customers to send complete payment-card information through ordinary email.

Banks, card issuers and payment providers may apply conversion charges, authorization holds or processing times outside our control.

The Site may use ecommerce infrastructure provided by Shopify Inc. and other technology providers.

Those providers may support portions of the Service, but their involvement does not change the identity of the operating Company disclosed in Section 1.

Third-party providers may have their own applicable terms and privacy notices.

The Service may contain links to or integrations with payment processors, shipping providers, social platforms, analytics providers and other third-party services.

Third-party services may have separate terms and privacy policies.

A link or integration does not necessarily mean that we control or endorse the third party.

To the extent permitted by law, we are not responsible for third-party services outside our reasonable control.

Unless otherwise stated, the Site's trademarks, logos, product names, packaging, photographs, illustrations, text, layouts, videos, software and other creative materials are owned by, licensed to or lawfully used by the Company and its licensors.

Healthyze® brand elements may be protected by trademark and other intellectual-property laws.

You may access Site content for personal, lawful use but may not commercially reproduce, distribute, modify or exploit protected materials without authorization or another lawful basis.

If the Site allows you to submit photographs, reviews, comments, questions or other content ("User Content"), you remain responsible for what you submit.

You retain ownership of your intellectual-property rights. Do not submit unlawful, infringing, deceptive, threatening or confidential material without authorization.

For content voluntarily published publicly through our Site, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, format and display that content as reasonably necessary to operate the relevant feature, subject to applicable law.

Separate promotional uses requiring consent or disclosure will be handled accordingly. Private customer-service messages do not grant permission to publish testimonials.

Reviews and testimonials represent individual experiences and do not guarantee that another pet or pet owner will have the same experience.

We do not prohibit or penalize honest negative reviews or require customers to transfer copyright in their reviews.

We may moderate spam, unlawful material and other content for legitimate reasons, but will not suppress a review solely because it is negative.

Incentives or material relationships connected with reviews or endorsements will be disclosed where required.

We may offer discount codes, bundles, gifts, promotional pricing, subscription offers or limited-time discounts.

Offer-specific eligibility, dates, exclusions, quantities and pricing are governed by the disclosures made with the promotion and at checkout.

We may address fraudulent or unauthorized use of an offer, but no promotion overrides mandatory consumer rights or legally binding terms of an accepted order.

We may send necessary transactional communications about orders, payments, deliveries, refunds, account security and support requests.

Marketing emails, SMS or similar messages are sent subject to applicable consent and opt-out requirements.

You may unsubscribe from marketing using the method provided in the message. Doing so does not prevent necessary service communications.

Our handling of personal information is explained in the Privacy Policy .

The Privacy Policy should be read together with these Terms.

Privacy rights provided by applicable law remain unaffected.

We aim to keep the Service reasonably available but cannot guarantee uninterrupted or error-free operation.

Access may be affected by maintenance, security updates, hosting problems, network failures, payment-provider interruptions, technical issues or circumstances outside our reasonable control.

We may modify, suspend or discontinue website features where reasonably necessary.

Where changes affect an existing consumer contract, applicable contractual and statutory rights remain unaffected.

We use reasonable organizational and technical measures designed to protect the Service and associated information.

No internet transmission or storage system can guarantee absolute security.

Please take reasonable steps to protect your devices, passwords and account information.

Contact customer support promptly if you suspect unauthorized account access.

To the extent permitted by applicable law, general website functionality and informational content are provided on an "as available" basis.

Nothing in these Terms excludes statutory guarantees, product-conformity rights, remedies for defective or misdescribed goods, or other consumer protections that cannot legally be waived.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including non-excludable liability for fraud, certain personal injury claims, mandatory product liability or other protected consumer claims.

To the extent permitted by law, we are not responsible for indirect or unforeseeable losses that do not arise naturally from our breach or unlawful conduct.

Mandatory consumer rights and remedies remain unaffected.

Where permitted by law, a user may be responsible for losses reasonably resulting from intentional fraud, unlawful use of the Service, malicious interference or material violations of these Terms.

This does not require a consumer to compensate us for our own negligence, unlawful conduct, breach of contract or violation of mandatory consumer rights.

We may reasonably restrict or terminate access to the Service because of:

• Fraud or illegal activity.
• Serious security concerns.
• Abuse of the Service.
• Repeated material violations of these Terms.
• Applicable legal or regulatory requirements.

Termination of website access does not remove rights or obligations arising from an existing purchase, refund, return or other consumer contract.

Events reasonably beyond our control may affect our ability to provide the Service or fulfill an order.

Such events may include natural disasters, extreme weather, government action, customs delays, transportation disruptions, labor disputes, telecommunications outages, cyber incidents or carrier interruptions.

This provision does not remove any refund, cancellation, delivery or other remedy required by applicable law.

Nothing in these Terms restricts mandatory consumer protections applicable in your location.

These protections may include rights concerning pre-contract information, delivery, cancellation, returns, product conformity, refunds and unfair contract terms.

Where mandatory local law conflicts with these Terms, that law prevails to the extent required.

These Terms and the operation of dailyjointchew.com are governed by the laws of the People's Republic of China applicable to Hainan Yunzhen Network Technology Co., Ltd., without prejudice to mandatory consumer protections available under the laws of the consumer's country or region of residence.

Nothing in this section deprives a consumer of protections that cannot lawfully be waived by contract.

For concerns about the Service, a purchase or a Healthyze® product, please contact our team so we can attempt to resolve the matter informally.

If the issue remains unresolved, either party may pursue remedies through a court, consumer-protection authority, regulator, alternative dispute-resolution body or other forum with lawful jurisdiction.

If a provision of these Terms is held unlawful, invalid or unenforceable, it will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue where legally permitted.

If we do not immediately enforce a provision, that does not automatically mean we waive our right to enforce it later.

Nothing in this section limits mandatory consumer rights.

These Terms, together with policies expressly incorporated by reference, form the agreement governing use of the Service.

For purchases, our Terms of Purchase and transaction-specific disclosures form part of the applicable agreement.

Nothing here excludes disclosures or representations that applicable consumer law requires to form part of a contract.

We may update these Terms to reflect changes to the Service, website functionality, business operations or legal requirements.

The current version and its effective date will be posted on this page.

Changes generally apply prospectively and will not retroactively remove rights associated with completed or accepted transactions, except where permitted or required by law.

For questions about these Terms, the Service, products or your order, please contact us.

See also our About Us and Contact Us pages.